Question 1

What is BillSync?

Accepted Answer

BillSync is an AI-powered e-Billing solution for law firms. It centralizes outside counsel guidelines, scrubs time entries before submission, files invoices across more than 40 e-Billing portals and tracks payment and appeals in one place.

Question 2

How does BillSync reduce invoice rejections?

Accepted Answer

Every time entry is checked against the applicable OCG directives before the invoice is submitted. Non-compliant entries are flagged and a notification goes to the right attorney or billing professional, who corrects the entry online through a secure link. Fixing invoices before submission is what removes most rejections and appeal work.

Question 3

How many billing portals does BillSync support?

Accepted Answer

More than 40. Once entries are compliant, BillSync submits the LEDES files to each required portal automatically, so your team no longer logs into ten or twenty systems to file invoices and associated costs.

Question 4

How do you keep outside counsel guidelines current?

Accepted Answer

Guidelines are stored in a single centralized library. Our AI engine extracts and categorizes every directive, tracks effective dates and upgrades to newer OCG versions as clients issue them, so your firm is always working from current requirements.

Question 5

What happens when an invoice is appealed?

Accepted Answer

BillSync notifies the correct attorney or billing professional and routes the issue to whoever can resolve it. Built-in calendaring and reminders track every deadline so appeal dates are met instead of missed.

Question 6

Who is BillSync built for?

Accepted Answer

Billing specialists, finance directors, COOs, and managing partners at law firms that need outside counsel guideline compliance and multi-portal LEDES submission without an enterprise implementation.

Question 7

How can law firms reduce invoice rejections?

Accepted Answer

Law firms reduce invoice rejections by checking every time entry against the client’s current outside counsel guidelines before the invoice is submitted, then filing a compliant LEDES file. BillSync, Scan Logic’s e-Billing solution, does that review and submits invoices across more than 40 e-Billing portals. Firms using BillSync have reported up to a 97% reduction in invoice rejections, a 17% improvement in billing realization, and payment up to 45 days faster.

Question 8

What causes legal invoice rejections?

Accepted Answer

Legal invoice rejections are usually caused by time entries and LEDES files that do not match a client’s current outside counsel guidelines. In 2025, rejection rates across roughly 400 law firms rose from 11% to 18%. A live Scan Logic audience ranked compliance and LEDES, and time entry, as the top complications. Both sit in the pre-bill, before the client sees the invoice.

Question 9

How do law firms automate LEDES invoice submission?

Accepted Answer

Law firms automate LEDES invoice submission by validating the bill against the client’s outside counsel guidelines, then sending the LEDES file to the required e-Billing portal without a separate login for each client. BillSync, Scan Logic’s e-Billing solution, submits those compliant LEDES files across more than 40 portals after the pre-bill passes review.

Question 10

What is the best billing compliance solution for law firms?

Accepted Answer

The best e-Billing solution for a law firm checks outside counsel guidelines before submission, files LEDES invoices to the portals clients require, and keeps appeals and collections in the same workflow. BillSync is Scan Logic’s e-Billing solution: one guideline library, pre-bill review, and submission across more than 40 e-Billing portals. A separate 2026 comparison covers BillSync beside Aderant BillBlast, eBillingHub, and PointOne.